Ultimately, if your objects never arrive, get there weakened, or do not match the description or photographs, you can be made available an entire refund under Temu's Purchase Safety software (). Buyer pleasure is with the utmost worth and we're frequently working to boost our service quality. If You would not head sending your get ID, be sure to contact us through Temu.com or Temu application Dwell chat so we may help you solve your situation. Most effective needs, Temu workforce
Presenting incentives for reviews or requesting them selectively can bias the TrustScore, which fits in opposition to our tips.
" For specific return Guidance, you should pay a visit to . The very first return for every buy is absolutely free and you'll opt to get your refund again on your initial payment system or as Temu credits. Temu credits will show up as part of your Temu credit history harmony in three minutes and can be utilized right away. If you end up picking to get your refund back on your authentic payment process, remember to allow five-14 business enterprise days for it to appear because timing depends upon your monetary institution and may take up to thirty days. If you need further aid, you should concept us by means of Temu.com or Temu app Are living chat. Ideal wishes, Temu Team
Gained their reply. If TEMU have a coverage that orders really should be of a bare minimum $ amount of money they need to be upfront about it rather than attempt to sneak in an additional $35.01 as in this case. An easy concept in larger sized kind that states Whole VALUE OF Buy Needs to be $40 OR Better. might be appropriate.
Sure. Temu introduced in the UK in April 2023. It's got swiftly developed in reputation, becoming the get more info country’s most downloaded shopping application. It's believed to possess by now amassed close to fifteen million UK people.
When it will come right down to it, Temu does seem to have the ability to supply reliable crystals and crystal jewelry at Tremendous reduced selling prices. The reduced costs originate from savvy company tactics that enable discounts to get passed down the line.
I are already anticipating this as I see all of you had been. I realized it had to be too fantastic for being true. Huge waste of my file n time.
I believed that the cheap crystals should be pretend, but I had been a tad shocked by the results, Temu does have some serious crystals at a fantastic price tag. Listed below are the outcomes of my exam:
Howdy, thanks for achieving out to us. We're sorry for almost any inconvenience brought about. Your scenario is out of your norm. Client pleasure is of the utmost relevance and we're continually Performing to improve our support quality.
That said, there isn't any conclusive proof that Temu is often a rip-off, or that it's undoubtedly shared its clients’ information. Temu has insisted it does not provide prospects’ facts.
It’s truly worth noting that British isles customers selecting to shop with Temu will have to wait around some time for merchandise to become sent. The absolutely free “conventional transport” normally takes 6 to fourteen business days, although the £nine “Convey shipping and delivery” option can nonetheless get as many as 8 times.
To submit an application for a refund, login towards the Temu application or Temu.com with the account employed for your get, open the "Your orders" website page, and click on "Return/Refund." If you wouldn't head sending your order ID, remember to Call us via Temu.com or Temu app Dwell chat so we may help you take care of your issue. Very best wishes, Temu crew
The investigation is still ongoing so nothing has long been tested. Even so, you would possibly elect to element this in when deciding whether or not to utilize the platform or not.